Store policies.

 

Shipping

All Moonlight Vibes4You and Moonlight Seamoss orders are shipped flat rate/priority mailing. Due to the pandemic & inclement weather…there may be delays with shipment. Sea moss jars are shipped Monday through Wednesday only and can take up to 3-7 business days to receive tracking info. (All orders are fresh and made to order). If ordering on a Thursday, keep in mind that it would be shipped on a Monday (to avoid sea moss sitting still on weekends). Our goal is to reach customers without delays.

*****SUMMER SHIPPING*****


Sea Moss gel, pudding, & gummies can only be shipped within the U.S. (Except Hawaii)

Shipping changes as the seasons change.

In-state (California) sea moss orders are shipped Monday through Wednesday (3-7 business days) Sea moss orders within 5 miles of Palo Alto, Ca may be delivered to your doorstep directly. This applies to house (no apartments) deliveries only.

Sea Moss Jars are shipped with 1-2 ice packs during the summer season. As the seasons change…. Ice packs aren’t needed. Your jars will still be good and fresh as long as you follow instructions below.

Sea moss must be refrigerated once delivered. It will need to be refrigerated for a couple of hours before opening and using. Sea moss can last for up to 2-4 weeks after delivered —please pay attention to “use before” date on the jar. Please pay attention to tracking and date you will receive sea moss so it doesn’t sit at mailbox for a long period.

Returns & Exchanges

All sales are final — no exceptions.